Effective: 19 August 2026. Bouldering Wall is responsible for the personal information described in this notice. Contact us at [email protected].
Information we collect
If you apply for a gym pilot, claim a listing, add a spot, join the newsletter or contact us, we collect the information you submit. This can include your name, work email, role, gym, location, website and message.
Our web server also creates standard security and access logs, such as the requested page, time, browser information and IP address. Referral links contain campaign tags so gyms can see traffic sent from Bouldering Wall.
How we use it
- To review and answer submissions.
- To verify and maintain directory listings.
- To operate the founding gym pilot and provide referral reports.
- To protect the site from spam, abuse and security threats.
- To send updates only when you have requested them.
Our reasons for processing
We use submitted information to take steps you request, to provide an agreed service, with your consent where appropriate, and for legitimate interests such as keeping the directory accurate and secure. You can withdraw newsletter consent at any time.
Services that help us operate
Forms are delivered using FormSubmit, which processes the form contents so they can reach our inbox. If enabled, Beehiiv processes newsletter subscriptions. Standard infrastructure providers may process limited technical data to host, secure and deliver the site. Google Analytics is used only if a measurement ID is configured.
Affiliate links
Some outbound shop links are affiliate links. The destination retailer applies its own privacy and cookie policies. Bouldering Wall may receive an aggregated commission report if a qualifying purchase is made.
Retention and sharing
We keep enquiries only as long as needed to answer them, maintain an accurate listing, run an agreed pilot, meet legal obligations or resolve disputes. We do not sell personal information. We share it only with service providers needed for these purposes or when required by law.
Your choices and rights
Depending on where you live, you may ask for access, correction, deletion, restriction, portability or an objection to processing. Email us to make a request. UK visitors may also complain to the Information Commissioner’s Office.
International processing
Some service providers may process information outside your country. Where required, we rely on recognised safeguards provided by those services.
Changes
We may update this notice when the site or its services change. The effective date above shows the latest version.